Information We Collect

We collect different types of information depending on how you engage with us. Most of this happens when you reach out through our contact forms or when you participate in our training programs.

Personal Information You Provide

When you contact us or sign up for our programs, we might ask for:

• Your name and email address for communication purposes
• Phone number if you prefer direct contact
• Company information if you're inquiring about business services
• Educational background and experience for program applications

Technical Information

Like most websites, we automatically collect certain technical data when you visit chickenroaduniverse.info. This includes your IP address, browser type, and which pages you visit. We use this to understand how people use our site and where we can make improvements.

How We Use Your Information

We're not in the business of selling data or bombarding you with marketing emails. Here's what we actually do with your information:

• Responding to your inquiries about our localization services or training programs
• Processing applications for our educational programs starting in autumn 2025
• Sending relevant updates about courses you've expressed interest in
• Improving our website experience based on usage patterns
• Meeting legal obligations under Hungarian and EU regulations

Legal Basis for Processing

Under Hungarian and EU law, we need a valid reason to process your personal data. We operate on these grounds:

• Consent: When you fill out a form or sign up for updates, you're giving us permission to use that information
• Contract: If you enroll in our programs, we need your data to deliver the service
• Legitimate Interest: We process some data to run our business effectively, like analyzing website traffic
• Legal Obligation: Sometimes Hungarian law requires us to keep certain records

Data Storage and Security

Your information lives on secure servers within the European Union. We use industry-standard encryption and access controls to keep it safe. But let's be honest – no system is 100% foolproof. We do our best to protect your data, though we can't guarantee absolute security.

How Long We Keep Your Data

We don't hold onto information longer than necessary. Generally:

• Contact inquiries: Up to 2 years unless you request deletion sooner
• Student records: 5 years after program completion for certification purposes
• Website analytics: Aggregated data with no personal identifiers after 26 months
• Financial records: As required by Hungarian tax law (typically 8 years)

Your Rights Under Hungarian and EU Law

You have substantial control over your personal information. Here's what you can do:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide it in a commonly used electronic format within 30 days. There's no charge for the first request in any 12-month period.

Correction and Updates

If something's wrong or outdated, just let us know. We'll fix it promptly.

Deletion (Right to be Forgotten)

You can ask us to delete your personal information, and we'll comply unless we have a legal reason to keep it – like active student records or ongoing business relationships.

Objection and Restriction

You can object to certain types of processing or ask us to limit how we use your data. We'll honor these requests when legally possible.

Sharing Your Information

We don't sell or rent your personal data to third parties. Period. But we do share limited information in specific situations:

• Service providers who help us run our business (email services, hosting) – they're bound by strict confidentiality agreements
• Legal authorities if required by Hungarian law or court order
• Potential business partners, but only with your explicit consent first

All our service providers are based in the EU or have adequate data protection safeguards in place.

Cookies and Tracking

We use basic cookies to keep the site functioning and to understand visitor behavior. These include:

• Essential cookies: Required for the site to work properly
• Analytics cookies: Help us see which pages are popular and where people spend time

You can disable cookies in your browser settings, though some site features might not work as smoothly. We don't use advertising cookies or cross-site tracking.

Children's Privacy

Our services aren't directed at anyone under 16. If you're a parent and think we've accidentally collected information about your child, contact us immediately and we'll delete it.

International Data Transfers

Your data primarily stays within Hungary and the EU. If we ever need to transfer information outside the European Economic Area, we'll ensure appropriate safeguards are in place – like EU-approved standard contractual clauses.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our website and update the date at the top. For substantial modifications, we might email active users directly.

Filing a Complaint

If you're not satisfied with how we handle your data, you have the right to file a complaint with Hungary's data protection authority:

But please reach out to us first – we'd like the chance to address your concerns directly.